Process Management Associate, Provider Operations
New
O
OscarHealth insurance
This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area.Full-TimeMiddle
SalaryThe base pay for this role is: $87,188 - $100,000 per year.
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Job Details
- Experience
- 3+ years of work experience in process management, process improvement or similar; 3+ years of professional experience in provider data or provider network operations within a health insurance company; 2+ years of experience using process management methodologies and 2+ years of experience with end-to-end process management and mapping.
- Required Skills
- SQLMicrosoft ExcelProcess improvement
Requirements
- Have a bachelor's degree or at least 3 years of commensurate experience.
- Have at least 3 years of work experience in process management, process improvement, or a similar area.
- Have at least 3 years of professional experience in provider data or provider network operations within a health insurance company.
- Have at least 2 years of experience using process management methodologies such as Lean Six Sigma, BPMN, or similar frameworks.
- Have at least 2 years of experience with end-to-end process management and mapping.
- Bonus: Have at least 2 years of experience using Excel, SQL, Python, or other data analytics tools.
- Bonus: Hold a bachelor's degree in Engineering, Business Administration, or a related field.
- Bonus: Hold a Lean Six Sigma Green Belt certification or higher.
Responsibilities
- Analyze existing business processes through process mapping and data collection, and identify areas for improvement.
- Gather requirements from stakeholders and determine process improvement objectives.
- Develop and implement process improvement strategies, documentation, standard operating procedures, and workflow diagrams.
- Use process management methodologies such as Lean Six Sigma to identify bottlenecks, inefficiencies, and waste.
- Facilitate process improvement workshops and meetings with cross-functional teams.
- Lead or participate in process improvement projects and support their implementation.
- Monitor process performance using metrics and tools, and identify trends requiring attention.
- Prepare and present reports and recommendations to management.
- Collaborate with Technology, Product, and Engineering teams to identify and implement process automation opportunities.
- Track industry best practices and emerging trends in process management.
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