Senior Business Systems Analyst – Billing & Quote to Cash
New
J
JobgetherEnterprise technology
Based in Brazil; Workplace type: RemoteFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- At least 5 years of experience as a Business Systems Analyst, Systems Analyst, Business Analyst, or in a similar applications-focused role.
- Required Skills
- SalesforceCRM
Requirements
- Bachelor's degree in Information Technology, Business, Finance, Computer Science, or a related discipline, or equivalent relevant professional experience.
- At least 5 years of experience as a Business Systems Analyst, Systems Analyst, Business Analyst, or in a similar applications-focused role.
- Experience analyzing complex enterprise applications, business processes, system integrations, and data flows.
- Ability to translate business requirements into functional specifications, user stories, process flows, acceptance criteria, and system enhancements.
- Experience with billing, Order-to-Cash, Quote-to-Cash, ERP, CRM, CPQ, commerce, or other transaction-oriented enterprise applications.
- Experience collaborating with software development, Quality Assurance, architecture, and business teams through the application development lifecycle.
- Practical experience planning, coordinating, and supporting system testing and user acceptance testing.
- Strong analytical, critical-thinking, and problem-solving skills for interconnected systems and complex business processes.
- Strong written and verbal communication skills, including explaining technical concepts to business and technical audiences.
- Organizational and prioritization skills, with the ability to manage multiple initiatives independently.
- Salesforce experience, particularly in enterprise commercial, quoting, ordering, or billing environments, is a plus.
- Familiarity with Expedite Commerce or similar CPQ, product configuration, order management, or Quote-to-Cash platforms is a plus.
Responsibilities
- Gather stakeholder requirements and translate business needs into system solutions and project documentation.
- Serve as a subject matter expert for billing applications and the end-to-end Quote-to-Cash lifecycle.
- Analyze business processes, system interactions, data flows, and integrations to identify gaps and improvement opportunities.
- Facilitate requirements-gathering sessions and solution-design workshops across business and technology teams.
- Collaborate with development, architecture, and application teams on technical solutions and estimates.
- Coordinate system testing and user acceptance testing with Quality Assurance teams and business users.
- Support integrations and data flows across CRM, commerce, ordering, billing, and financial platforms.
- Investigate application and process issues, identify root causes, and implement sustainable solutions.
- Support application changes through design, testing, implementation, stakeholder communication, and post-launch stabilization.
- Drive process improvements, including workflow simplification, data quality, operational controls, and automation.
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