Services Sales Manager, EMEA
New
M
M-FilesDocument management software
United Kingdom. Germany. Finland. Sweden. NorwayFull-TimeManager
Salary not disclosed
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Job Details
- Languages
- Fluency in English
- Experience
- 3+ years of experience selling professional services, implementation projects or managed services in SaaS, enterprise software or IT consulting
- Required Skills
- SalesforceSaaS
Requirements
- Have 3+ years of experience selling professional services, implementation projects or managed services in SaaS, enterprise software or IT consulting.
- Demonstrate a track record of meeting or exceeding targets.
- Bring experience in consultative, value-based selling to business and IT decision-makers, including senior stakeholders.
- Have experience scoping and pricing services deals, using effort estimates, writing SoWs and protecting margin.
- Have experience selling services to existing customers through upsell and cross-sell, alongside new-business deals.
- Understand cloud and SaaS implementations, integrations and the typical project lifecycle, and be able to discuss solutions with delivery and technical teams.
- Have experience with CRM tools such as Salesforce, pipeline management and forecasting.
- Be proactive and self-driven, and comfortable reaching out to customers by phone.
- Work closely with Services and Sales teams.
- Bring strong communication, negotiation and presentation skills.
- Be fluent in English.
Responsibilities
- Scope, price and present implementation services, managed services and premium support as part of new customer deals and expansion opportunities.
- Identify services opportunities within the existing customer base and work with Sales to close them.
- Partner with Direct Sales to understand customer needs and tailor service offerings.
- Work with the Services customer team to develop value-driven customer proposals.
- Ensure service packages are accurately scoped and priced.
- Build customer relationships to uncover additional service needs.
- Track and report on services sales pipeline and outcomes.
- Stay current on M-Files’ services portfolio and market trends in EMEA.
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