Data Operations Analyst
New
M
Maleda TechHospitality sales
Remote (within the U.S.)ContractSenior
Salary60 - 75 USD per hour
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Job Details
- Experience
- 5-6+ years of experience in data operations or go-to-market (GTM) engineering.
- Required Skills
- SQLSalesforceMicrosoft ExcelGoogle Sheets
Requirements
- Have 5-6+ years of experience in data operations or go-to-market (GTM) engineering.
- Have hands-on experience with Salesforce or a comparable CRM.
- Be experienced in account structuring, deduplication, field mapping, and data cleanup.
- Be able to navigate complex data structures, find and fix inconsistencies, and connect business use cases to data pipelines.
- Have experience designing or refining lead qualification criteria and SLAs.
- Have experience sourcing or evaluating third-party data vendors and enrichment tools.
- Have strong SQL skills for data validation, anomaly investigation, and ad hoc analysis.
- Have strong Excel or Google Sheets skills.
- Have experience using AI tools, such as Claude Code, to build lightweight internal processes.
- Be comfortable partnering with sales representatives and sales leadership on escalations.
- Python skills are preferred.
- B2B or marketplace experience is preferred.
Responsibilities
- Validate and deduplicate leads and accounts from source systems before they reach sales representatives.
- Set and refine lead qualification standards and ensure leads are routed to the correct representative.
- Maintain hotel account data in the CRM by fixing duplicate or broken records and account structures.
- Resolve data escalations from sales representatives and address the underlying process issues.
- Evaluate AI for data QA, enrichment, and anomaly detection against measurable standards such as false-positive rates.
- Build and document scalable data workflows.
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