Data Operations Analyst

New
M
Maleda TechHospitality sales
Remote (within the U.S.)ContractSenior
Salary60 - 75 USD per hour
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Job Details

Experience
5-6+ years of experience in data operations or go-to-market (GTM) engineering.
Required Skills
SQLSalesforceMicrosoft ExcelGoogle Sheets

Requirements

  • Have 5-6+ years of experience in data operations or go-to-market (GTM) engineering.
  • Have hands-on experience with Salesforce or a comparable CRM.
  • Be experienced in account structuring, deduplication, field mapping, and data cleanup.
  • Be able to navigate complex data structures, find and fix inconsistencies, and connect business use cases to data pipelines.
  • Have experience designing or refining lead qualification criteria and SLAs.
  • Have experience sourcing or evaluating third-party data vendors and enrichment tools.
  • Have strong SQL skills for data validation, anomaly investigation, and ad hoc analysis.
  • Have strong Excel or Google Sheets skills.
  • Have experience using AI tools, such as Claude Code, to build lightweight internal processes.
  • Be comfortable partnering with sales representatives and sales leadership on escalations.
  • Python skills are preferred.
  • B2B or marketplace experience is preferred.

Responsibilities

  • Validate and deduplicate leads and accounts from source systems before they reach sales representatives.
  • Set and refine lead qualification standards and ensure leads are routed to the correct representative.
  • Maintain hotel account data in the CRM by fixing duplicate or broken records and account structures.
  • Resolve data escalations from sales representatives and address the underlying process issues.
  • Evaluate AI for data QA, enrichment, and anomaly detection against measurable standards such as false-positive rates.
  • Build and document scalable data workflows.
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60 - 75 USD per hour
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