Principal Product Manager, Network Economics
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BetterHelpOnline therapy
Location: US - Remote, We operate on PST and candidates in any time zone are welcome to apply.Full-TimePrincipal
SalaryThe base salary range for this position is $210,000 - $250,000. In addition to the base salary, this position is eligible for a performance bonus
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Job Details
- Experience
- 8-10 years experience in a product role
- Required Skills
- Data AnalysisProduct Management
Requirements
- Have 8-10 years of product experience with measurable impact and increasing responsibility.
- Have experience owning pricing, incentives, payouts, or supply-side economics in a two-sided marketplace.
- Be able to build analytical models, defend them with data science, and explain them to executive audiences.
- Understand unit and business economics and balance business, clinical, and technical considerations in product decisions.
- Understand marketplace dynamics and two-sided marketplace business models.
- Exercise sound judgment in ambiguous situations and explain decisions about whether to act or gather more evidence.
- Have a track record of driving cross-functional decisions to a conclusion without direct authority.
- Have excellent written communication skills, including the ability to make quantitative arguments for executive audiences.
- Bring organizational and leadership skills, attention to detail, and the ability to work independently.
- Experience in labor-supply marketplaces, independent-contractor compensation, healthcare or insurance eligibility, or causal inference is a bonus.
Responsibilities
- Own the incentive system that shifts therapist availability toward where clients need it.
- Own the structure and clarity of the therapist compensation model and what it rewards.
- Define what a well-supplied network means and build tools and features to address gaps.
- Design a sustainable therapist earnings proposition and use controlled rollouts and measurement to test changes.
- Incentivize therapist availability, match acceptance, and continuity of care.
- Analyze the impact of changes, draw conclusions from data, and plan next steps.
- Partner with matching, eligibility, member experience, therapist experience, and provider acquisition teams.
- Coordinate with finance, clinical, legal, marketing, data science, and operations to design, approve, launch, and measure changes.
- Own KPIs and contribute to product strategy and the organization's long-term direction.
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