Senior Planning Partner, Content

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AirbnbCommunity support

Location: Canada; Workplace Type: Remote. Le candidat retenu devra être basé au Canada pour pouvoir effectuer son travail.Full-TimeSenior

SalaryCanada Annual Pay Range $102,000 — $128,000 CAD

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Job Details

Experience: At least 8 years of experience in strategic planning, program management, or business operations roles.
Required Skills: AgileJiraBusiness OperationsAsana

At least 8 years of experience in strategic planning, program management, or business operations, with demonstrated success.
Experience leading cross-functional planning processes or portfolio management.
Experience working with senior leadership.
Exceptional oral, written, and presentation communication skills across organizational levels.
Strong problem-solving and analytical skills.
Understanding of systems implementation and change management.
Proficiency with remote collaboration and project management tools such as Asana, Jira, and Airtable.
Practical knowledge of software product development lifecycles and methodologies; hands-on Agile experience is an asset.
Demonstrated ability to de-escalate tense situations and resolve conflicts professionally and empathetically.
Ability to manage multiple launches and competing priorities while delivering on time and within project scope.
Ability to adapt to changing priorities and work in a dynamic, ambiguous, fast-paced environment.
Experience planning or coordinating content, knowledge management, or product launches.

Build proactive relationships with cross-functional partners and stakeholders, sharing planning timelines, milestones, and feedback.
Identify the owners and approvers for each launch, including content, marketing, legal, technical, localization, and other partner teams.
Develop and communicate content schedules that account for audits, writing, technical accuracy checks, reviews, localization, and contingencies.
Plan and facilitate launch meetings, including kickoff, content audits, status reviews, and launch-day coordination.
Work with content strategists to identify affected content, prioritize its impact, track tickets, and flag UI content and localization needs.
Send weekly launch status updates and make risks such as delayed approvals or date changes visible.
Anticipate and resolve launch risks, track late content requests, and arrange live approval meetings when needed.
Coordinate safe publication on launch day after receiving launch-readiness approval, and represent the content team in partner meetings.
Prepare launch summaries and maintain records of published content, performance, escalations, and lessons learned.
Improve content planning processes and feedback mechanisms.

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