Specialist, Study Training Compliance & DoA Matrix Management
New
C
Care AccessClinical research
Remote within the United States.Full-TimeMiddle
Salary50,000 - 70,000 USD per year
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Job Details
- Experience
- Minimum of 2 years of experience in a Central Support or clinical research support role at Care Access or within a comparable organization.
- Required Skills
- SharePointMicrosoft ExcelMicrosoft Office
Requirements
- Have at least 2 years of experience in a Central Support or clinical research support role at Care Access or a comparable organization.
- Have experience in clinical research, training compliance, operations, or document management in a regulated environment.
- Have experience supporting onboarding, training compliance, and/or access coordination in a regulated research environment.
- Be able to navigate compliance-driven systems and support multi-trial documentation workflows.
- Understand clinical research operations and the importance of compliance and documentation.
- Have strong organizational and tracking skills, attention to detail, and the ability to manage multiple tasks.
- Be proficient with Microsoft Office; knowledge of Excel, Word, Outlook, and SharePoint is specified.
- Be comfortable using technology platforms such as Clinical Conductor, Florence, and SIP.
- Have strong interpersonal, communication, and customer service skills for professional cross-functional interactions.
- Be able to work independently and collaboratively.
- A bachelor’s degree in Life Sciences, Health Administration, or a related field is preferred.
- Familiarity with eISF (Florence) and clinical training platforms is a plus.
Responsibilities
- Track and monitor clinical staff completion of study-specific and mandatory compliance training.
- Verify that training aligns with assigned roles during study start-up.
- Set up and maintain DOA matrices, confirming training completion and role assignments.
- Upload and maintain staff training records, certifications, and documents in the eISF and associated systems.
- Ensure site staff training records are audit-ready and aligned with regulatory and sponsor expectations.
- Support internal audits, monitoring visits, and sponsor document requests.
- Coordinate study training and access with internal stakeholders across study phases.
- Communicate with internal staff, sponsors, and vendors about compliance tasks and timelines.
- Escalate issues or delays and help resolve training or access problems.
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