Staff Analyst
New
J
JobgetherInsurance analytics
Work remotely from anywhere in the United StatesFull-TimeStaff
SalaryAnnual salary ranging from $143,800 to $179,700
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Job Details
- Experience
- At least 7 years of experience in Analytics, Decision Science, Product Analytics, Data Science, or another highly quantitative discipline, or equivalent experience demonstrating comparable responsibilities and expertise.
- Required Skills
- PythonSQLMicrosoft Power BITableauProduct AnalyticsR
Requirements
- Have at least 7 years of experience in Analytics, Decision Science, Product Analytics, Data Science, another highly quantitative discipline, or equivalent experience.
- Have experience independently managing analytics for a significant business or product domain and influencing strategic roadmaps.
- Demonstrate advanced SQL skills and extensive experience working with large, complex datasets.
- Have proficiency with Tableau, Mode, Power BI, or equivalent business intelligence and data visualization tools.
- Have experience using Python, R, or another analytical programming language for statistical analysis, predictive modeling, automation, or analytical workflows.
- Have a deep understanding of experimental design, causal inference, and applied statistics.
- Be able to evaluate strategic alternatives, quantify outcomes, develop business cases, and make recommendations in uncertain environments.
- Demonstrate ability to lead complex cross-functional initiatives and influence stakeholders without formal authority.
- Have strong written and verbal communication skills, including presenting data-driven recommendations to executive audiences.
- Experience analyzing customer lifecycle metrics, retention, churn, conversion, payments, or consumer behavior is preferred.
- Experience in insurance, fintech, subscription-based businesses, or other transaction-intensive consumer industries is an advantage.
Responsibilities
- Own analytics strategy for the Customer Experience domain, including KPIs, analytical frameworks, monitoring systems, and insights across customer interactions.
- Monitor policyholder retention, identify customer behavior drivers and emerging risks, and quantify improvement opportunities.
- Define and maintain the domain analytics roadmap by evaluating opportunities, business value, risks, costs, and dependencies.
- Translate complex business challenges into analytical problems, conduct impact assessments and scenario analyses, and recommend strategic alternatives.
- Partner with Product and Engineering to define hypotheses, success metrics, guardrails, instrumentation, and measurement strategies for customer-facing initiatives.
- Apply experimental or observational methods to evaluate outcomes.
- Collaborate with Product, Engineering, Data Science, Operations, and other stakeholders to align priorities and influence decisions.
- Lead business reviews and presentations, communicating findings and helping teams address analytical challenges and business risks.
- Evaluate customer experience initiatives, vendors, and partnerships for their effects on satisfaction, retention, and business performance.
- Develop reusable analytical tools, frameworks, and standards and communicate insights to technical teams and executive stakeholders.
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