Senior Lead Business Analyst
New
J
JobgetherP&C insurance
Fully remote working arrangement within the United States.Full-TimeLead
Salary95,000 - 125,000 USD per year
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Job Details
- Experience
- At least 7 years of business analysis experience, including 3 or more years as a Senior or Lead Business Analyst on enterprise software implementations.
- Required Skills
- Business AnalysisRESTful APIs
Requirements
- Have at least 7 years of business analysis experience, including 3 or more years as a Senior or Lead Business Analyst on enterprise software implementations.
- Know Property and Casualty insurance operations, particularly underwriting, loss control, risk inspections, or premium audits.
- Have experience gathering and documenting requirements, writing user stories and acceptance criteria, mapping business processes, and producing functional specifications.
- Have experience configuring or directing configuration of a highly configurable SaaS platform.
- Have working knowledge of REST and SOAP web services and their role in integrations and software delivery.
- Understand relational database concepts and data mapping.
- Have professional services or client-facing delivery experience, including tracking time against project budgets.
- Be able to lead customer discussions, facilitate, resolve conflicts, challenge assumptions, and manage scope.
- Be able to manage multiple concurrent projects independently, with strong organization, time management, and follow-up.
- Have a bachelor's degree in Information Technology, Business, or a related field, or an equivalent combination of education and experience.
- Preferred: experience with commercial lines underwriting, risk engineering, loss control field operations, survey vendor management, inspection ordering, or premium audit workflows.
- Preferred: experience with insurance carrier implementations, legacy system replacements, data migration, field mapping, or data validation.
Responsibilities
- Lead customer discovery sessions to understand loss control, inspection, premium audit, and underwriting workflows, and document current- and future-state processes.
- Translate business needs into requirements, user stories, acceptance criteria, process flows, and functional specifications.
- Identify missing use cases, edge cases, dependencies, and unresolved questions, and drive them to resolution.
- Trace requirements from the Statement of Work through solution design and delivery, identify deviations, and coordinate resolutions with Project Managers.
- Design and direct platform configuration, working with technical teams on integration, data migration, and reporting requirements.
- Plan and support testing, including test scenarios and User Acceptance Testing, to confirm solutions meet requirements before go-live.
- Develop customer documentation and training materials to support end-user adoption.
- Mentor and review other business analysts and contribute to consistent delivery methods and templates.
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