Senior Product Manager, AI-native Platform

New

JobgetherRestaurant technology

Based in Canada or the United States, with the ability to work remotely within North America.Full-TimeSenior

SalaryAnnual compensation ranging from CAD $140,000 to $161,000, depending on experience, location, and internal leveling.

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Job Details

At least 5 years of product management experience.
A proven track record of launching and scaling products used by real customers.
Hands-on experience with AI-powered development tools and agentic workflows, such as Claude Code, Codex, or comparable solutions.
Ability to independently build prototypes, scripts, and workflows using AI development tools.
Ability to distinguish individual customer requests from broader needs and identify patterns through qualitative and quantitative research.
Technical fluency to understand database schemas, write queries, follow pull requests, and discuss technical decisions and implementation trade-offs with engineers.
Ability to write clear, detailed product specifications for human teams and AI agents.
Strong strategic judgment and analytical capabilities to evaluate product performance and connect initiatives to business outcomes.
Ability to work autonomously in ambiguous environments, manage competing priorities, and advance initiatives with limited supervision.
Ability to collaborate and build alignment across technical and non-technical teams.
Based in Canada or the United States, with the ability to work remotely within North America.

Lead a strategic platform area from discovery and problem definition through development, launch, and performance evaluation.
Build relationships with restaurant operators and marketing professionals, and analyze customer feedback, sales calls, support interactions, CRM records, product analytics, and usage data.
Translate customer insights and business signals into product strategies, requirements, and roadmaps.
Collaborate with Customer Success, Sales, Marketing, Finance, Partnerships, Engineering, and Data teams to prioritize initiatives.
Turn customer feedback into product concepts, specifications, and functional prototypes, then test and refine solutions with customers.
Design and develop AI-powered product experiences, including intelligent segmentation, automated customer recovery, campaign recommendations, merchant analytics, and agentic capabilities.
Work with AI coding agents and development tools, review generated outputs, and collaborate with engineers on reliable delivery.
Use order, loyalty, customer, and behavioral data across multiple brands to develop actionable product insights.
Improve internal AI-powered product workflows, tools, templates, agent capabilities, and quality standards.

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