Integrations Engineer, AI Services

New
V
VirtuousNonprofit software
Remote, USAFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
5+ years of hands-on technical work in a customer-facing environment
Required Skills
AWSPythonSQLGCPAzure

Requirements

  • Have 5+ years of hands-on technical work in a customer-facing environment, with direct ownership of integration design and delivery.
  • Have production experience building API integrations, ETL pipelines, and webhook-driven automation by writing code.
  • Have experience across discovery, design, build, testing, deployment, and documentation.
  • Have experience building and deploying AI-assisted workflows, including LLM integration and human-in-the-loop application design.
  • Have experience with cloud services environments such as AWS, Azure, or GCP, including deployment, monitoring, and scaling.
  • Be able to explain technical architecture to a nonprofit COO.
  • Have a deep understanding of nonprofit operations, fundraising workflows, or the nonprofit CRM space.
  • Virtuous CRM experience, experience with nonprofit caging, mail processing, or phone operations integrations, and familiarity with Blackbaud or other nonprofit CRM migrations are strong signals.
  • Backend development experience in SQL, Python, Node.js, or similar is a strong signal.

Responsibilities

  • Embed with nonprofit customers to understand their data ecosystems, operational workflows, and integration gaps.
  • Lead technical discovery and design scoped solutions for complex customer environments.
  • Design and implement integration pipelines between Virtuous and external systems.
  • Build human-in-the-loop AI applications that surface data for staff review and action.
  • Develop shared infrastructure for authentication, logging, monitoring, error handling, and API or webhook management.
  • Document solutions and develop reusable patterns, frameworks, and playbooks.
  • Identify solutions that can be packaged and sold to multiple customers.
  • Scope and price engagements with the Services team and deliver against statements of work.
  • Provide structured product feedback to EPD based on customer integration patterns.
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