Customer Service Associate
A
American Income Life Insurance CompanySupplemental benefits
Source API remote eligibility restrictions: United StatesFull-Time
SalaryWeekly compensation; bonus opportunities; residual income potential
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Job Details
- Required Skills
- Customer serviceInterpersonal skills
Requirements
- Customer service, sales, hospitality, or related experience is an asset.
- Strong communication and interpersonal skills.
- Organized and reliable, with the ability to manage multiple priorities.
- Comfortable working independently and within a team environment.
- Confident speaking with clients.
- Able to stay professional under pressure.
- Coachable and open to learning.
Responsibilities
- Connect with members who have questions about their benefits.
- Explain available programs and services in a simple, professional manner.
- Guide clients through their options and next steps.
- Stay updated on current company programs and product information.
- Review member needs and help identify more cost-effective solutions when available.
- Maintain accurate records and provide a high level of service.
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