Sales Engineer (LATAM)
New
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KnowBe4Cybersecurity
Remote positions open in the US office only., Manage multiple customer engagements across different time zones; customer calls and demonstrations across LATAM time zones.Full-TimeJunior
SalaryThe compensation for this position ranges from $64,000 - $74,000 including base, bonuses and commissions
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Job Details
- Languages
- Native or full professional fluency in Spanish and English (both written and spoken).
- Experience
- 1+ years of presales experience (or equivalent combination of technical and sales experience)
- Required Skills
- Cybersecurity
Requirements
- Native or full professional fluency in Spanish and English, written and spoken.
- At least 1 year of presales experience, or an equivalent combination of technical and sales experience.
- A strong technical foundation in cybersecurity or a related field, including the ability to discuss threats, compliance, and technical architecture.
- Ability to explain technical concepts clearly to non-technical audiences and deliver presentations.
- Ability to manage multiple customer engagements across different time zones and track follow-up actions.
- Strong interpersonal and collaboration skills when working with customers and sales representatives.
- Experience with Latin American cybersecurity trends, regulations, or compliance requirements is a plus.
- Familiarity with security awareness training, phishing simulation, or compliance management is a plus.
- Experience with mail environments, Active Directory, or common IT infrastructure is a plus.
Responsibilities
- Support sales representatives in clear, engaging product demonstrations in Spanish.
- Partner with LATAM Account Executives throughout the deal cycle to answer technical questions and address regional compliance or technical concerns.
- Lead structured proof-of-value engagements, including setting up trials, supporting implementation, and demonstrating results.
- Participate in sales calls to identify technical pain points and understand customer environments across Latin America.
- Troubleshoot and research basic technical issues, escalating complex scenarios appropriately.
- Contribute technical perspectives during deal planning and help translate customer needs into product solutions.
- Participate in training and build expertise in the product and cybersecurity landscape.
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