Care Operations Associate
New
C
Color HealthHealthcare operations
Remote, USAFull-TimeJunior
SalaryBase compensation range: $75,000 - $90,000 per year
Apply NowOpens the employer's application page
Job Details
- Experience
- 1–3 years of experience in healthcare operations, clinical administration, or a related healthcare setting.
- Required Skills
- ComplianceQuality AssuranceEHRProcess improvement
Requirements
- Have 1–3 years of experience in healthcare operations, clinical administration, or a related healthcare setting.
- Bring exceptional attention to detail and accuracy in processes where precision, timeliness, and compliance are essential.
- Have strong organizational and time-management skills, with the ability to manage multiple responsibilities and prioritize effectively.
- Be proactive and resourceful, able to troubleshoot independently, take ownership, and know when to escalate.
- Adapt to ambiguity, shifting priorities, and evolving responsibilities.
- Collaborate effectively across clinical, operational, and cross-functional teams.
- Have technical aptitude to learn new systems, manage spreadsheets and operational tools, and adopt new technologies.
- Bring an interest in healthcare operations, continuous improvement, and supporting teams that deliver patient care.
- Nice to have: experience with licensure, credentialing, compliance, or quality assurance processes.
- Nice to have: experience with clinician scheduling, workforce coordination, healthcare staff onboarding, healthcare operations platforms, electronic health records, or credentialing systems.
- Nice to have: experience in digital health, telehealth, or a startup environment, or exposure to process improvement, workflow automation, or AI-powered tools.
Responsibilities
- Coordinate daily operational activities across clinical and patient-facing teams, resolving issues and completing critical tasks accurately and on time.
- Maintain clinician schedules, coordinate availability and coverage changes, monitor scheduling gaps, and support workforce planning.
- Track licenses, certifications, and credentialing requirements; maintain records, coordinate renewals, and support compliance monitoring.
- Coordinate onboarding and offboarding activities, including system access, training schedules, credentialing, and documentation.
- Conduct routine audits, maintain quality and compliance trackers, identify discrepancies, and escalate issues.
- Update trackers and dashboards, compile recurring reports, and monitor operational metrics for accuracy.
- Maintain SOPs and process documentation, assist with workflow changes and program launches, and identify opportunities to streamline or automate processes.
- Take on new responsibilities and projects as operational priorities evolve, collaborating across teams to solve problems.
View Full Description & ApplyYou'll be redirected to the employer's site
