Knowledge Management Specialist (Technical Writer)
J
JobgetherTechnical documentation
Based in the United StatesFull-TimeJunior
Salary71,800 - 90,000 USD per year
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Job Details
- Languages
- Excellent command of written English
- Experience
- 1–2 years of experience in technical writing, documentation development, knowledge management, or a related discipline.
- Required Skills
- Microsoft ExcelPowerPoint
Requirements
- Associate's degree in English, Communications, Technical Writing, or a related field, or equivalent relevant professional experience.
- 1–2 years of experience in technical writing, documentation development, knowledge management, or a related discipline.
- Excellent written English, grammar, spelling, punctuation, editing, and proofreading skills.
- Ability to research complex subjects and translate technical or functional information into clear, concise, accessible documentation.
- Proficiency with Microsoft Office applications, particularly Word, Excel, Visio, and PowerPoint.
- Experience using Adobe Acrobat Professional and desktop publishing tools within the Adobe and Microsoft ecosystems.
- Understanding of technical documentation principles, content organization, document formatting, and publication standards.
- Ability to interpret specifications, drawings, diagrams, and product information.
- Ability to manage multiple documentation assignments and deadlines with strong attention to detail and organizational skills.
- Ability to collaborate with technical specialists, subject matter experts, and other stakeholders, incorporate feedback, and work independently.
- Familiarity with CMMI Level 3, DoDAF, IEEE, AMA, APA, or CSE is an advantage.
Responsibilities
- Collaborate with technical teams and subject matter experts to understand systems, processes, products, and documentation requirements.
- Research, collect, analyze, and organize technical information from staff, published materials, drawings, specifications, and product documentation.
- Create, update, and maintain manuals, articles, job aids, templates, standard operating procedures, and technical specifications.
- Identify opportunities for content reuse, standardization, and single-sourcing.
- Review technical drawings, specifications, mockups, test environments, and product samples to ensure documentation accuracy.
- Translate technical and functional requirements into clear, structured, audience-appropriate documentation.
- Incorporate photographs, illustrations, diagrams, and technical drawings into publications.
- Align documentation updates with CMMI Level 3 processes and quality standards.
- Review, proofread, and edit documents for spelling, grammar, syntax, formatting, and style.
- Gather stakeholder usability feedback and maintain consistency, accuracy, and completeness across documentation products.
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