Sales Enablement and Operations Lead

New
J
JobgetherB2B SaaS
Based in the United StatesFull-TimeLead
Salary not disclosed
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Job Details

Required Skills
CRMData management

Requirements

  • Have experience in sales or working closely with sales teams, ideally in a B2B SaaS environment.
  • Have demonstrated experience building a sales enablement program or operational framework from the ground up.
  • Balance training and coaching responsibilities with analytical and operational work, including pipeline reporting and CRM management.
  • Bring strong process and data management skills, including the ability to improve data quality and build reliable workflows.
  • Translate complex technical products into clear messaging that sales representatives can communicate to buyers.
  • Have practical experience using AI tools to automate work and improve productivity.
  • Work independently, establish processes, and build structure in an evolving environment.
  • Bring strong interpersonal skills and the ability to help sales teams become more effective.
  • Experience with customer support or customer experience buyers, regulated industries, or complex AI-powered products is advantageous.

Responsibilities

  • Own onboarding and training for new go-to-market and Forward Deployed team members, and develop structured ramp programs.
  • Build and maintain the sales playbook, including buyer personas, discovery frameworks, qualification criteria, objection handling, and competitive positioning.
  • Develop sales talk tracks, demo flows, case studies, and competitive battlecards from product launches and customer successes.
  • Own CRM data quality, pipeline stages, required fields, deal hygiene, and automation.
  • Lead pipeline management and forecasting with sales leadership, including weekly reviews, dashboards, and performance metrics.
  • Manage the go-to-market technology stack, including CRM, sales sequencing, call recording, and data enrichment tools.
  • Partner with the GTM Engineer to develop AI-powered workflows for deal summaries, call insights, account research, CRM updates, and sales coaching.
  • Analyze call recordings and win/loss data, and share performance insights with Product and Marketing.
  • Support territory planning, quota setting, and sales compensation plan processes.
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