Administrative Coordinator – Psychology Practice

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Assist WorldMental healthcare
Listing location: Philippines / South Africa, Availability to work US Eastern Time hours.Part-Time
Salary800 - 1,300 USD per month
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Job Details

Languages
Excellent written and verbal English communication skills.
Experience
Previous experience in healthcare administration
Required Skills
English communicationGoogle WorkspaceHIPAA

Requirements

  • Have previous experience in healthcare administration, ideally in a psychology, psychiatry, mental health, or medical practice.
  • Have experience using electronic medical records (EMR/EHR) systems.
  • Be able to use standard office software, including Google Workspace.
  • Hold HIPAA certification or be able to complete certification before starting.
  • Understand patient confidentiality, data protection, and professional boundaries.
  • Have excellent written and verbal English communication skills.
  • Demonstrate exceptional organizational skills and attention to detail.
  • Be able to prioritize competing tasks and respond quickly to urgent situations.
  • Work proactively and adaptably, with confidence working independently.
  • Be available to work US Eastern Time hours.

Responsibilities

  • Manage patient scheduling, appointments, and calendar coordination.
  • Coordinate multi-day treatment sessions, retreats, and other specialist care arrangements.
  • Communicate with patients, healthcare providers, and external partners.
  • Draft and manage patient correspondence, summarize emails, and follow up on outstanding matters.
  • Maintain accurate, confidential patient records in the practice's EMR/EHR system.
  • Coordinate administrative arrangements for the psychologist, including medical and wellness appointments.
  • Monitor incoming communications and escalate urgent requests to the psychologist.
  • Support efficient administrative processes, including calendar and appointment-confirmation automation.
  • Assist with general administrative duties and handle sensitive information discreetly.
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800 - 1,300 USD per month
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