Manager, Sales Engineering
New
A
AffirmConsumer finance
Remote USFull-TimeManager
SalaryUSA Pacific OTE (CA, WA, NY, NJ, CT): $185,000 - $245,000; USA Sapphire OTE (all other U.S. states): $164,000 - $224,000
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Job Details
- Experience
- 4–6+ years of experience in Sales Engineering, Solutions Engineering, or a comparable customer-facing technical role, and 3–4 years of people management experience.
- Required Skills
- People Management
Requirements
- BA/BS degree in business or technology.
- 4–6+ years of experience in Sales Engineering, Solutions Engineering, or a comparable customer-facing technical role.
- 3–4 years of people management experience.
- Track record of developing technical talent, setting clear expectations, and holding teams accountable for results.
- Ability and willingness to stay hands-on while managing a team, including leading technical customer conversations and helping advance deals.
- Practical experience building, testing, and troubleshooting API-based integrations.
- Proficiency in at least one programming language.
- Technical judgment to translate business requirements into integration recommendations, explain tradeoffs, and identify implementation risks.
- Ability to build credibility with developers, business stakeholders, and senior leaders.
Responsibilities
- Lead, mentor, and grow a team of Sales Engineers, setting expectations for technical proficiency, merchant engagement, and performance.
- Participate in deals by supporting technical discovery, integration discussions, and solution presentations.
- Partner with merchant technical and business leaders when leadership involvement is needed.
- Develop working knowledge of Affirm products, APIs, and integration options to evaluate solutions, explain tradeoffs, and resolve technical blockers.
- Build, test, and troubleshoot integrations in sandbox or simulated merchant environments, and coach the team in these capabilities.
- Use AI development tools in technical work and coach the team in building prototypes, developing integrations, and testing solutions.
- Collaborate with Engineering, Product, and Revenue to design merchant solutions, address integration gaps, and win new business.
- Translate merchant requirements and recurring technical challenges into product feedback and improvements to internal processes.
- Create a supportive team environment with clear feedback and opportunities for team members to grow.
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