Sales Training Program Manager
New
R
RaceTelecommunications, fiber internet
Remote: California.Full-TimeManager
Salary71,000 - 79,000 USD per year
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Job Details
- Languages
- The ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communication. Bilingual communication skills are considered a plus.
- Experience
- 3–5 years of experience in sales, sales training, enablement, or coaching roles
- Required Skills
- SalesforceMicrosoft Office
Requirements
- Have 3–5 years of experience in sales, sales training, enablement, or coaching, with increasing responsibility for training programs.
- Have experience supporting inside sales and outside sales environments, including working with or training contractor teams.
- Have a high school diploma or GED, or an equivalent combination of education and experience.
- An associate degree or equivalent education in a related field is preferred.
- Hold a valid driver's license, subject to successful verification through a DMV check.
- Demonstrate experience owning, managing, and improving training programs in a fast-paced environment.
- Have experience developing structured training content, onboarding programs, and instructional materials.
- Be proficient with Salesforce, LMS platforms (Articulate 360 preferred), sales enablement tools, and data/reporting dashboards such as SalesRabbit or similar.
- Use MS Office applications, including Teams, Word, Excel, and PowerPoint, and teleconferencing applications.
- Have strong public speaking, presentation, facilitation, analytical, and interpersonal skills.
- Be able to travel to multiple work sites and maintain a flexible schedule, including evenings, overnight, weekends, holidays, and overtime as required.
- Telecommunications or other rapid-growth, performance-driven industry experience is strongly preferred.
Responsibilities
- Own the strategy, management, and continuous improvement of sales training programs across inside sales, field D2D, and contractor teams.
- Identify performance gaps and develop scalable training solutions aligned with sales campaigns and business priorities.
- Design and deliver onboarding, skills development, and advanced selling training, including classroom, virtual, and hands-on field learning.
- Develop curriculum covering customer discovery, objection handling, product knowledge, CRM utilization, and sales strategy.
- Manage training timelines, resources, records, materials, completion data, and program documentation.
- Facilitate workshops, role-playing, refresher sessions, and in-field coaching for sales representatives and frontline leaders.
- Analyze sales and training performance data, monitor program metrics, and use findings to improve training effectiveness.
- Partner with Sales, Marketing, HR, L&D, Operations, and contractor partners to coordinate training standards and execution.
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