Sales Training Program Specialist
New
R
RaceTelecommunications, fiber internet
Remote: California.Full-TimeSenior
Salary27.5 - 31 USD per hour
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Job Details
- Languages
- English communication is necessary for effective job performance and workplace communication; Spanish proficiency desirable.
- Experience
- 3–5 years of experience in sales, sales training, enablement, or coaching roles, with increasing responsibility in program development or execution
- Required Skills
- SalesforceMicrosoft Excel
Requirements
- Have a high school diploma or GED, or an equivalent combination of education and experience.
- Have 3–5 years of experience in sales, sales training, enablement, or coaching, with increasing responsibility in program development or execution.
- Have experience supporting inside sales and outside sales environments, including working with or training contractor teams.
- Have experience designing, implementing, and scaling training programs.
- Have experience developing structured training content, onboarding programs, and instructional materials.
- Demonstrate public speaking, presentation, and facilitation skills.
- Be proficient with Salesforce, LMS platforms, sales enablement tools, and data/reporting dashboards; Articulate 360 is preferred.
- Have analytical skills to interpret performance data and translate insights into training improvements.
- Be proficient with Microsoft Teams, Word, Excel, PowerPoint, and teleconferencing applications.
- Have a valid driver's license, subject to successful verification through a DMV check.
- Be able to travel to multiple work sites and maintain a flexible schedule, including evenings, overnight, weekends, holidays, and overtime as required.
- An associate degree in a related field is preferred.
Responsibilities
- Manage and improve training programs aligned with business goals, sales strategy, and customer experience priorities.
- Identify performance gaps across inside sales, field, and contractor teams and develop targeted training solutions.
- Design structured training programs covering onboarding, skills development, and advanced selling techniques.
- Develop curriculum covering customer discovery, objection handling, product knowledge, CRM utilization, and sales strategy.
- Deliver onboarding through classroom, virtual, and hands-on field training.
- Facilitate workshops, role-playing, refresher training, and train-the-trainer programs.
- Travel to regional markets, shadow sales representatives, and provide in-field coaching and feedback.
- Analyze sales performance data and deliver targeted coaching interventions.
- Collaborate with Sales, Marketing, HR, L&D, Operations, and contractor partners on training content and execution.
- Track training effectiveness, completion, adoption, and business impact.
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