Agentic Audio Specialist
New
M
MeridialAI model evaluation
World Wide - RemoteContractSenior
Salary11 - 30.65 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English proficiency including fluency across all language skills: reading, listening, writing, and speaking.
- Required Skills
- JSON
Requirements
- Demonstrate English proficiency and fluency in reading, listening, writing, and speaking.
- Have basic computer programming literacy, including understanding JSON structures.
- Be familiar with functions and methods.
- Be able to reason about structured data and simple logic.
- Communicate clearly in technical support-style problem-solving.
- Have strong verbal communication skills in simulated customer support contexts.
- Be comfortable working with structured prompts, evaluation rubrics, and technical guidelines.
- Have access to a high-quality microphone for clean, reliable audio input.
- Use a device capable of running audio recording software and opening large technical documentation.
Responsibilities
- Create and execute role-play-based evaluation scenarios that simulate realistic customer service interactions.
- Develop scenarios across flight bookings and travel support, financial services, and telecommunications and technical support.
- Contribute to diverse and representative datasets used to assess conversational audio agents.
- Evaluate model performance using standardized qualitative and quantitative metrics.
- Assess task completion accuracy and efficiency, conversational naturalness, audio comprehension, response quality, instruction adherence, and contextual understanding.
- Ensure evaluations reflect customer expectations for clarity, efficiency, and natural conversational flow.
View Full Description & ApplyYou'll be redirected to the employer's site
