Client Project Manager - Sales & Account Growth
T
The Optimal GroupProperty maintenance
Source API remote eligibility restrictions: South Africa, Monday - Friday 8am-5pm (UK hours); Availability aligned with UK operationsFull-TimeManager
Salary26,000-34,000 ZAR per month + Bonus based on performance
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Job Details
- Experience
- At least two years’ experience in property maintenance, refurbishment or a closely related trade services business.
- Required Skills
- Microsoft OfficeNegotiation
Requirements
- At least two years’ experience in property maintenance, refurbishment or a closely related trade services business.
- A track record of winning work, converting quotes or growing client accounts.
- Strong sales and relationship-building skills, including confidence approaching new clients.
- Negotiation skills and a sound understanding of pricing, costs and profit margins.
- Practical trade knowledge and willingness to continue developing it.
- Hands-on experience using ChatGPT or similar AI tools, with examples of productivity improvements.
- Experience coordinating clients, engineers, suppliers and subcontractors.
- Confidence using CRM systems, job tracking software and Microsoft Office.
- Strong organisation, clear written and verbal communication, and reliable follow-through.
- Availability for agreed hours supporting UK clients and delivery teams.
- A reliable computer capable of running multiple business applications, AI tools and video calls, plus a dual-screen setup.
- A good-quality camera and headset, fast reliable internet, and a dedicated, quiet home office.
- Comfort working independently, staying accessible to colleagues and clients, and taking ownership of targets and results.
Responsibilities
- Identify and win new clients through outbound sales, referrals and networking.
- Convert inbound enquiries into booked work with proposals, follow-up and objection handling.
- Build client relationships and identify quote opportunities within existing accounts.
- Prepare clear, itemised quotes with accurate scope, pricing and exclusions.
- Negotiate supplier and subcontractor pricing, availability and terms while protecting margins.
- Coordinate engineers, subcontractors, materials and access throughout project delivery.
- Keep clients informed, resolve issues, and verify completed work.
- Ensure jobs are invoiced promptly, follow up on outstanding payments and monitor profitability.
- Use ChatGPT and other approved tools to support work, check generated outputs and identify automation improvements.
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