Data Analyst (Analytics)
New
D
DecisionPoint CorporationIT operations analytics
United States; This position is fully remote.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- Minimum 7 years of experience in data visualization, analytics, data science, or performance reporting.
- Required Skills
- SQLETLMicrosoft Power BITableauGrafanaData visualizationData modeling
Requirements
- Hold an active Secret clearance supported by a Tier 3 background investigation.
- Have a bachelor’s degree in Communications, Data Visualization, Analytics, or a related discipline.
- Have a minimum of 7 years of experience in data visualization, analytics, data science, or performance reporting.
- Have experience producing executive-ready dashboards, heatmaps, trend reports, and analytical narratives.
- Have experience translating complex datasets into interpretable visual and written insights.
- Have experience integrating data from monitoring platforms, incident or ticketing tools, or IT operational systems.
- Be proficient with data visualization tools such as Power BI, Tableau, Grafana, or equivalents.
- Have a strong understanding of KPI modeling, trend analysis, and data transformation.
- Have experience with SQL, data modeling, or ETL workflows.
- Hold ITIL v4 Foundation certification.
- Preferred: familiarity with Python, R, or other scripting languages for data processing.
- Preferred: knowledge of IT operational metrics, service desk KPIs, or monitoring system data.
- Preferred: experience in federal, DoD, or enterprise-level reporting environments.
Responsibilities
- Transform monitoring, KPI, and operational data into dashboards, heatmaps, and executive summaries.
- Conduct trend analyses, anomaly detection, forecasting, and performance measurement across IT operations.
- Produce narrative insights that contextualize data findings for leadership decision support.
- Build standardized reporting artifacts for monthly, quarterly, and ad-hoc leadership deliverables.
- Integrate data from monitoring tools, ticketing systems, incident logs, and operational platforms.
- Ensure analytical outputs are accurate, repeatable, and aligned with federal reporting expectations.
- Develop templates and reusable visualization patterns for recurring reports.
- Collaborate with engineering, service desk, cybersecurity, and PMO teams to capture relevant data inputs.
- Maintain documentation for analytics logic, data definitions, and workflow processes.
- Support the evolution of enterprise data visualization and analytics maturity.
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