Account Manager, Life Sciences
D
Domino Data LabEnterprise AI software
Remote USFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience selling complex enterprise technology solutions
- Required Skills
- Data science
Requirements
- Bring 5+ years of experience selling complex enterprise technology solutions, including ownership and growth of existing customer relationships.
- Demonstrate success retaining and expanding large enterprise customers, including closing seven-figure software transactions.
- Build multi-year account strategies and create expansion opportunities.
- Navigate complex organizations, develop executive relationships, and expand across multiple business units.
- Engage credibly with data scientists, engineers, and technical stakeholders and understand how technology fits into their workflows.
- Lead enterprise renewals, negotiations, and expansion opportunities with strong commercial judgment.
- Translate customer adoption, business priorities, and outcomes into growth opportunities.
- Apply disciplined account planning, opportunity qualification, pipeline management, and forecasting.
- Coordinate cross-functional teams to deliver customer outcomes and execute account strategies.
- Experience with data, analytics, AI, infrastructure, cloud, or other technically complex enterprise platforms is valuable.
- Experience selling into highly regulated industries, including Life Sciences and Financial Services, is a plus.
Responsibilities
- Own the commercial performance, retention, and expansion of a focused portfolio of strategic enterprise customers.
- Develop multi-year account plans connecting customer priorities, adoption, renewal strategies, and growth opportunities.
- Build relationships with technical, business, and executive leaders, establishing multiple champions and sponsors within each account.
- Engage with data scientists, AI/ML engineers, and technical practitioners to understand workflows, challenges, and opportunities.
- Identify opportunities to expand adoption across business units, use cases, and stakeholders.
- Own renewal strategies and commercial negotiations, balancing customer outcomes with account growth.
- Lead complex expansion opportunities from discovery and qualification through negotiation and close.
- Coordinate customer engagement and execution with Customer Success, Solutions Consulting, Professional Services, Product, Partnerships, Legal, and Deal Desk.
- Maintain account plans, qualified pipeline, accurate forecasts, and visibility into portfolio risks and opportunities.
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