Business Development Coordinator
J
JobgetherInternational education
Fully remote working arrangement within India.Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluent English communication skills, both written and verbal.
- Experience
- Approximately 3–4 years of relevant professional experience.
- Required Skills
- SalesforceMicrosoft ExcelCustomer servicePowerPointCustomer support
Requirements
- Bachelor's degree in any discipline.
- Approximately 3–4 years of relevant professional experience.
- Experience in business development coordination, customer support, admissions operations, sales administration, or a similar role.
- Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.
- Fluent English communication skills, both written and verbal, with a professional telephone manner.
- Strong interpersonal and customer service skills, including the ability to communicate effectively and empathetically.
- Organizational and time management abilities to manage multiple priorities and meet deadlines.
- Attention to detail, problem-solving abilities, and sound judgment when handling sensitive information.
- Ability to work independently, take ownership of assigned responsibilities, and adapt to changing business requirements.
- Salesforce experience is desirable but not mandatory.
Responsibilities
- Make outbound calls to students and education agents to obtain updates on visa appointments, missing application documents, tuition fee payments, and visa outcomes.
- Coordinate with the Admissions Department to obtain application status updates and ensure urgent cases are addressed within required timelines.
- Manage shared Application Support Team mailboxes, tracking and resolving incoming queries promptly.
- Prepare, update, and distribute regular reports to education agents, business development representatives, and other relevant stakeholders.
- Maintain accurate records of communications, application updates, and outstanding actions.
- Prioritize urgent requests and coordinate with relevant departments to help resolve application-related issues.
- Maintain professional communication and working relationships with students, agents, and internal stakeholders.
- Follow organizational policies and applicable guidelines relating to equality, diversity, health, safety, and safeguarding.
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