- Manage day-to-day relationships with assigned accounts and identify opportunities to grow revenue.
- Increase content consumption, user adoption, and share of wallet across existing accounts.
- Drive onboarding, retention, and expansion of committed deals.
- Manage the end-to-end renewal process, including account reviews, commercial negotiations, and closure.
- Develop proposals, quotations, and negotiations for project-level opportunities and new committed deals.
- Identify and close new business through networking, field sales, referrals, and targeted prospecting.
- Build client relationships, identify decision-makers, and conduct meetings and presentations to secure business.
- Coordinate with sales, customer support, service, and management teams to resolve client challenges.
- Maintain customer, opportunity, and activity records in Salesforce and other relevant systems.
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