Account Manager, Medical Communications
New
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JobgetherMedical communications
Based in Ontario, Canada; Flexible remote work arrangement within Ontario.Full-TimeManager
SalaryAnnual base salary ranging from CAD 75,000 to CAD 90,000. Performance-based commissions, with expected total on-target earnings (OTE) of approximately CAD 110,000–130,000.
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Job Details
- Languages
- Strong written and spoken English communication skills.
- Experience
- At least 5 years of progressive experience in both account management and business development within the medical, healthcare, pharmaceutical, life sciences, laboratory, or scientific industries.
- Required Skills
- Project ManagementBusiness DevelopmentAccount ManagementClient relationship management
Requirements
- At least 5 years of progressive experience in both account management and business development within the medical, healthcare, pharmaceutical, life sciences, laboratory, or scientific industries.
- Demonstrated success managing client relationships, expanding existing accounts, and contributing to revenue targets.
- Strong understanding of pharmaceutical, biotechnology, healthcare, academic, or broader life sciences sectors.
- Bachelor's degree required; an advanced degree in life sciences, healthcare, medicine, pharmacy, or a related discipline is an asset.
- Experience in a medical communications agency, medical writing organization, scientific publishing environment, CRO, pharmaceutical company, or healthcare communications setting is an advantage.
- Strong communication, presentation, negotiation, and relationship-building skills, with the ability to engage stakeholders consultatively.
- Experience attending, networking at, or exhibiting at conferences and industry events.
- Strong organizational and project management skills, including coordinating multiple accounts, projects, and deadlines.
- Familiarity with CRM platforms and sales pipeline management.
- Self-motivation, initiative, and ability to work effectively in a remote setting.
- Strong written and spoken English communication skills.
- Willingness and ability to attend in-person client meetings and industry conferences in downtown Toronto or Mississauga monthly or semi-monthly.
Responsibilities
- Serve as the primary contact for assigned accounts and build long-term client relationships.
- Grow existing accounts through cross-selling and upselling medical writing, publications, CME/CPD, scientific content development, and meeting reports.
- Coordinate project delivery with medical writers, editors, and scientific consultants, monitoring timelines, budgets, and client expectations.
- Prepare proposals, scopes of work, presentations, and service agreements.
- Support contract renewals and onboarding for new clients.
- Generate new business through networking, referrals, LinkedIn outreach, conferences, and strategic prospecting.
- Represent the organization at industry conferences and client meetings.
- Maintain CRM records and manage sales pipelines to track opportunities and account performance.
- Contribute to revenue forecasting and business development planning.
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