Senior Solutions Engineer
New
O
OrgvueHR technology
Workable workplace: remote; Workable locations: Philadelphia, Pennsylvania, United StatesFull-TimeSenior
SalaryAnnual discretionary bonus
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Job Details
- Required Skills
- PythonJavascriptData modelingData management
Requirements
- Significant experience working with the Orgvue platform or comparable enterprise SaaS solutions.
- Strong solution design, technical consulting and problem-solving capabilities.
- Experience leading complex solution development or implementation initiatives.
- Strong programming and technical skills, including JavaScript; Python or similar technologies are ideal.
- Practical experience using LLM tools in technical or consulting workflows, including writing instructions and examples, testing performance, and assessing and improving outputs.
- Strong understanding of data structures, data management, analytics and modelling concepts.
- Experience gathering, analysing and translating business requirements into technical solutions.
- Experience presenting solutions and recommendations to customers, partners and senior stakeholders.
- Ability to work independently and collaborate across Product, Engineering and Customer Experience teams.
Responsibilities
- Act as a senior technical subject matter expert on the Orgvue platform and solve complex customer and partner challenges.
- Build relationships with partners and internal stakeholders to understand business requirements and identify solution opportunities.
- Lead discovery, requirements gathering, design, development and delivery of custom solutions, content and platform capabilities through deployment and early adoption.
- Translate emerging market and customer needs into scalable solution concepts and recommend new capabilities.
- Collaborate with Product Management, Engineering and Partner Solutions to share customer feedback and support platform improvements.
- Develop documentation, configuration guidance, deployment materials, best practices and reusable solution assets.
- Use LLM tools for research, solution design, configuration, coding and documentation, reviewing outputs for accuracy and suitability.
- Create and maintain LLM skill files capturing Orgvue expertise, solution patterns and implementation guidance for use through the MCP server.
- Mentor Solutions Engineers and provide technical guidance and enablement to Partner Success, Technical Account Management and Customer Experience teams.
- Support proof of concept activities, pilot programmes and strategic customer initiatives.
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