Payroll Analyst II (US and Mexico Payroll)

New
T
TwilioPayroll operations
Location: Remote - Mexico; This role will be remote, and based in Mexico.Full-TimeMiddle
Salary not disclosed
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Job Details

Languages
Excellent written, and verbal communication skills in English
Experience
3+ years of experience processing payroll for the US
Required Skills
Microsoft ExcelServiceNow

Requirements

  • Have 3+ years of experience processing US payroll.
  • Have previous Workday Payroll processing experience.
  • Know payroll processes, statutory laws, and the Fair Labor Standards Act.
  • Have excellent written and verbal communication skills in English.
  • Have intermediate Excel proficiency.
  • Approximately 5% travel is anticipated for this role.
  • PAYO certification FPC or CPP is desired.
  • ADP Smart Compliance, OSV Sphere, or similar platform experience is desired.

Responsibilities

  • Process multi-state US biweekly payroll in Workday, ensuring accurate calculations and data integrity.
  • Coordinate with the local payroll vendor to validate inputs, review outputs, and ensure compliant payroll delivery for Mexico.
  • Provide operational coverage and backup support across Americas regional payroll cycles as needed.
  • Perform detailed biweekly payroll audits with US team members to verify transactions are processed and reported accurately.
  • Build positive working relationships with internal stakeholders by providing timely payroll support and operational feedback.
  • Resolve employee inquiries submitted through ServiceNow promptly and professionally, meeting established SLAs.
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