Growth Operations Manager (HubSpot)
New
C
Carey & CoNonprofit services
Remote (U.S.)Full-TimeManager
Salary72,000 - 87,000 USD per year
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Job Details
- Experience
- 3+ years in sales, revenue, or marketing operations with HubSpot as the primary CRM.
- Required Skills
- HubSpot
Requirements
- Have 3+ years in sales, revenue, or marketing operations with HubSpot as the primary CRM.
- Bring hands-on HubSpot administration experience across sales and marketing.
- Have experience improving CRM data quality and building dependable pipelines, workflows, and reports.
- Use good judgment about when to automate and when a person needs to review the work.
- Communicate clearly and turn sales and marketing needs into practical systems.
- HubSpot certifications are preferred.
- Experience with Professional-tier Marketing, Sales, and Service Hubs is preferred.
- Experience standardizing processes across multiple business entities, or integrating LinkedIn, prospecting, or enrichment tools with HubSpot, is a plus.
Responsibilities
- Own CRM governance and data hygiene, including forms, workflows, lists, notifications, and object associations; archive inactive or duplicate records.
- Design and maintain lead stages, routing, scoring, and qualification criteria with the sales team, including website forms routing into HubSpot.
- Build executive and team dashboards and reports on new business, wins and losses, cross-sell opportunities, pipeline activity, revenue trends, and forecasting metrics.
- Support email campaign setup and tracking, segmentation, automated workflows, and webinar and event promotion in HubSpot; maintain source attribution and ROI tracking.
- Connect LinkedIn and prospect research, enrichment, and outreach tools to HubSpot, and vet prospect data before it enters the CRM.
- Translate sales and marketing needs into practical CRM workflows, standardize processes across multiple firms, and reduce manual work through automation.
- Troubleshoot user issues, document how HubSpot works, and help the team adopt the platform using its available training resources.
- Coordinate with outside CRM and marketing technology vendors, and recommend system improvements.
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