Solutions Engineer

A
ApryseDocument SDKs
Listing location: Spain / Belgium / United Kingdom / GermanyFull-Time
Salary not disclosed
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Job Details

Languages
Fluent Spanish (C1 or native) and professional English, written and spoken. Italian at B2 level or above would be particularly valuable.
Required Skills
JavascriptTypeScriptAngularReactRESTful APIsJSON

Requirements

  • Be fluent in Spanish at C1 level or native and have professional written and spoken English.
  • Have hands-on development experience with modern web technologies, including JavaScript or TypeScript, React or Angular, REST APIs, and JSON.
  • Be comfortable working with server-side applications, APIs, and deployment environments.
  • Have experience working directly with customers on technical issues, such as in solutions engineering, integration, support engineering, or consulting.
  • Be comfortable working with customers remotely and, when required, on-site.
  • Have a degree in Computer Science or a related field, or equivalent practical experience.
  • Provide evidence of building and debugging complex systems, such as a GitHub profile or technical writing.
  • Experience with mobile (Android or iOS) or .NET is a plus.
  • Experience with .NET, Java, Linux, Docker, or cloud infrastructure would be particularly useful.
  • Knowledge of document formats and processing, especially PDF, is a plus.
  • Italian at B2 level or above would be particularly valuable.

Responsibilities

  • Run product demos and support trial installs and beta implementations of the Apryse SDKs.
  • Uncover customer technical pain points and scope requirements, including features, platforms, deployment environments, workflows, and file formats.
  • Help customers evaluate client-side and server-side SDK architectures and how document processing fits into applications, APIs, and backend services.
  • Travel occasionally to customer sites for technical workshops, evaluations, and implementation discussions.
  • Partner with sales and product engineering to propose customer-fit solutions that make commercial sense.
  • Debug customer application code and guide implementations.
  • Own technical support tickets through the pre-sales process and flag risks to the sales team.
  • Share customer feedback with product engineering and keep up with competitors and document standards.
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