Senior Solutions Engineer
New
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TwilioCommunications software
This role will be remote AND based in the United Kingdom.Full-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years of pre-sales experience selling complex, technical products or 3+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting.
- Required Skills
- Node.jsPHPPythonJavaJavascriptC#RESTful APIs
Requirements
- Have 5+ years of pre-sales experience selling complex technical products, or 3+ years of professional experience supporting technical products together with customer-facing delivery or consulting experience.
- Communicate and present effectively, including explaining complex topics to audiences at multiple levels.
- Build an understanding of customer communications needs and guide customers to a technical solution.
- Have previous software development experience or working knowledge in one or more listed technical areas.
- Backend technologies include Java, C#, Node.js, Python, and PHP.
- Web development experience may include JavaScript, HTML/CSS, and frontend frameworks such as React, Vue.js, or Angular.
- Have experience building with REST APIs.
- Hold a bachelor’s and/or master’s degree in a technical discipline, such as Engineering, Mathematics, or Computer Science, or have equivalent practical experience.
- Familiarity with AWS, Google Cloud, Microsoft Azure, and cloud application architecture is desired.
- Experience in Telecom, SIP, Contact Center, Security, or sales methodologies is a plus.
Responsibilities
- Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions.
- Lead the technical and product sale, recommend best-practice solutions, and guide customers on using Twilio’s APIs.
- Discover customer technical challenges and design, demonstrate, and present solutions that address business needs.
- Build and present interactive customer demonstrations of Twilio Communications Products to technical and nontechnical stakeholders.
- Anticipate customer concerns and propose technical architectures and creative solutions.
- Identify and solve problems for customers and within the organization.
- Share knowledge and create demonstration materials and reusable presentations for the Solutions Engineering community.
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