Student Finance Coordinator
New
J
JobgetherEducation finance
Fully remote position available nationwide within the United States., Monday through Thursday: 11:00 a.m. to 8:00 p.m. Eastern Time; Friday: 9:00 a.m. to 6:00 p.m. Eastern Time.Full-TimeJunior
Salary31,200 - 45,000 USD per year
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Job Details
- Experience
- At least one year of professional experience in financial aid, student accounts, student finance, or a comparable role.
- Required Skills
- Microsoft OfficeCustomer serviceFinancial analysisGoogle Workspace
Requirements
- Bachelor's degree in Business Administration, Finance, or a related field.
- At least one year of professional experience in financial aid, student accounts, student finance, or a comparable role.
- Proficiency in Microsoft Office applications and Google Workspace tools.
- Familiarity with student financial aid processes, including federal Title IV requirements, loan eligibility, funding limits, and financial aid package adjustments.
- Ability to explain financial information, loan terms, and payment obligations clearly.
- Customer service and interpersonal skills, with a student-focused approach to financial inquiries.
- Organizational skills and attention to detail when reviewing documentation, calculating eligibility, and updating accounts.
- Analytical and problem-solving abilities to identify discrepancies and resolve account-related issues.
- Ability to manage multiple inquiries and administrative responsibilities accurately and meet deadlines.
- Sound judgment and discretion when handling sensitive financial information.
- Must be in good standing with any personal student loan obligations and maintain that standing throughout employment.
Responsibilities
- Provide prospective and enrolled students with support by phone, email, and other communication channels about financial aid packages and funding changes.
- Conduct financial readiness, financial aid package review, and account review calls.
- Explain award letters, funding sources, and remaining tuition or out-of-pocket payment obligations.
- Review financial aid applications and supporting documents to determine eligibility under applicable U.S. Department of Education requirements.
- Evaluate overlapping loans and annual and aggregate borrowing limits to support eligibility decisions and timely disbursements.
- Discuss loan balances, borrowing eligibility, and future funding availability with students.
- Explain payment plans, private loan lenders, and internal loan programs.
- Monitor student financial obligations and accounts at the end of each term.
- Investigate billing inquiries and coordinate with relevant teams to resolve account questions.
- Update financial aid packages and issue revised award letters when eligibility or funding circumstances change.
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