Student Finance Coordinator

New
J
JobgetherEducation finance
Fully remote position available nationwide within the United States., Monday through Thursday: 11:00 a.m. to 8:00 p.m. Eastern Time; Friday: 9:00 a.m. to 6:00 p.m. Eastern Time.Full-TimeJunior
Salary31,200 - 45,000 USD per year
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Job Details

Experience
At least one year of professional experience in financial aid, student accounts, student finance, or a comparable role.
Required Skills
Microsoft OfficeCustomer serviceFinancial analysisGoogle Workspace

Requirements

  • Bachelor's degree in Business Administration, Finance, or a related field.
  • At least one year of professional experience in financial aid, student accounts, student finance, or a comparable role.
  • Proficiency in Microsoft Office applications and Google Workspace tools.
  • Familiarity with student financial aid processes, including federal Title IV requirements, loan eligibility, funding limits, and financial aid package adjustments.
  • Ability to explain financial information, loan terms, and payment obligations clearly.
  • Customer service and interpersonal skills, with a student-focused approach to financial inquiries.
  • Organizational skills and attention to detail when reviewing documentation, calculating eligibility, and updating accounts.
  • Analytical and problem-solving abilities to identify discrepancies and resolve account-related issues.
  • Ability to manage multiple inquiries and administrative responsibilities accurately and meet deadlines.
  • Sound judgment and discretion when handling sensitive financial information.
  • Must be in good standing with any personal student loan obligations and maintain that standing throughout employment.

Responsibilities

  • Provide prospective and enrolled students with support by phone, email, and other communication channels about financial aid packages and funding changes.
  • Conduct financial readiness, financial aid package review, and account review calls.
  • Explain award letters, funding sources, and remaining tuition or out-of-pocket payment obligations.
  • Review financial aid applications and supporting documents to determine eligibility under applicable U.S. Department of Education requirements.
  • Evaluate overlapping loans and annual and aggregate borrowing limits to support eligibility decisions and timely disbursements.
  • Discuss loan balances, borrowing eligibility, and future funding availability with students.
  • Explain payment plans, private loan lenders, and internal loan programs.
  • Monitor student financial obligations and accounts at the end of each term.
  • Investigate billing inquiries and coordinate with relevant teams to resolve account questions.
  • Update financial aid packages and issue revised award letters when eligibility or funding circumstances change.
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31,200 - 45,000 USD per year
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