Enterprise Applications Manager
New
J
JobgetherProfessional services
Based in the United States; remote-eligible opportunity, with a hybrid option in the Kansas City or St. Louis metropolitan areasFull-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- At least five years of management experience in a related field; at least five years of experience in application implementation, administration, and support.
- Required Skills
- Project ManagementTeam management
Requirements
- Bachelor’s degree in Computer Engineering or a related field, or a combination of relevant education and equivalent professional experience.
- At least five years of management experience in a related field.
- At least five years of experience in application implementation, administration, and support.
- Strong knowledge of Windows Server administration.
- Experience with document management platforms such as eDOCS, NetDocuments, and iManage.
- Experience with contract management, vendor management, and vendor collaboration.
- Demonstrated leadership and team management capabilities.
- Strong troubleshooting, analytical, organizational, and project management skills.
- Ability to collaborate with IT colleagues, business analysts, vendors, and business stakeholders.
- Strong documentation and communication skills, with a focus on service quality and end-user support.
- Willingness to work remotely or in a hybrid arrangement in the Kansas City or St. Louis metropolitan areas, with onsite attendance at one of those offices expected during onboarding.
- Ability to provide occasional support outside standard business hours when required.
- Internet Information Services (IIS) administration experience is preferred.
- Professional services industry experience is preferred.
Responsibilities
- Lead the team responsible for supporting and maintaining enterprise and practice-facing applications.
- Oversee application administration, system operations, upgrades, modifications, capacity planning, quality control, testing, and documentation.
- Direct application troubleshooting and resolution with the Help Desk and other IT teams.
- Coordinate with software vendors to keep applications current and ensure effective support.
- Maintain documentation of application configurations, processes, and system changes.
- Partner with business analysts on program controls, application changes, and documentation.
- Assess business systems and user, department, and practice group technology needs.
- Recommend application modifications, enhancements, replacements, and other improvements.
- Develop annual enterprise application budgets and manage application-related projects.
- Provide Help Desk and end-user support outside normal business hours when needed.
View Full Description & ApplyYou'll be redirected to the employer's site
