Associate Epic Clinical Analyst
New
J
JobgetherHealthcare technology
Based in the United StatesFull-TimeJunior
Salary60,756.8 - 113,006.4 USD per year
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Job Details
- Experience
- At least one year of experience communicating complex technical concepts to nontechnical audiences is required.
- Required Skills
- Microsoft OfficeEHRTroubleshooting
Requirements
- High school diploma or equivalent.
- At least one year of experience communicating complex technical concepts to nontechnical audiences.
- Epic certification, or ability to complete certification within three months of completing the relevant classes.
- Knowledge or experience with electronic information systems, particularly electronic health records.
- Understanding of clinical and technical workflows; strong understanding of clinical workflows is required.
- Basic proficiency with Microsoft Office applications and strong computer skills.
- Troubleshooting, analytical thinking, critical problem-solving, and workflow evaluation skills.
- Excellent written and verbal communication skills and ability to collaborate with clinical professionals, technical teams, leadership, and other stakeholders.
- Ability to learn quickly, work with minimal guidance, manage multiple priorities, and adapt to changing requirements.
- Valid driver's license required.
- Coursework or education in business, information systems, healthcare, or a related field is beneficial.
- Experience with electronic medical record applications, system implementations, or a clinical or technical role is preferred.
- Active Licensed Practical Nurse (LPN) credential preferred.
Responsibilities
- Design, build, configure, maintain, and enhance Epic modules and associated third-party applications, focusing on referral coordination and ambulatory workflows.
- Support end-to-end referral processes across Care Everywhere and EpicCare Link, ensuring referrals are sent, received, routed, and processed between organizations.
- Document existing workflows, identify gaps, analyze business problems, and develop future-state solutions with clinicians, physicians, and end users.
- Develop test scripts and materials, conduct unit, system, integration, and end-to-end testing, and document results.
- Investigate application issues, recommend corrective actions, escalate complex problems, and support end users in a 24/7 production environment, including on-call responsibilities.
- Support system implementations, upgrades, and software releases while following configuration control, quality assurance, documentation, and version management standards.
- Develop and deliver training materials and explain technical concepts to nontechnical audiences.
- Participate in cross-functional projects and continuous improvement initiatives, providing updates and helping implement clinical documentation and workflow management practices.
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