Tech Product Specialist
New
S
SeezAutomotive technology
Spain. Portugal. Argentina. Mexico. Romania. GermanyFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years of experience in SaaS implementation, technical customer success, or similar roles
- Required Skills
- Project ManagementCRM
Requirements
- Have 3+ years of experience in SaaS implementation, technical customer success, or a similar role.
- Demonstrate a track record of successful software deployments in enterprise environments.
- Bring strong project management skills and the ability to manage multiple implementations simultaneously.
- Have technical troubleshooting and problem-solving abilities.
- Have training and written and verbal communication skills.
- Be willing to travel up to 50% of the time for on-site implementations and training.
- Experience with CRM, DMS, or other dealership systems is preferred.
- A bachelor's degree in business, technology, or a related field is preferred.
- Knowledge of automotive dealership operations, data migration, system integration, or API connectivity is a plus.
- Familiarity with dealership systems such as CDK, Reynolds & Reynolds, or Dealertrack is a plus.
- Experience with AI tools and automation, LLMs, or basic code understanding is a plus.
Responsibilities
- Lead end-to-end implementation projects for new dealership clients, from kickoff to go-live, in coordination with the onboarding team.
- Provide support to US clients and coordinate with the product and tech team.
- Develop and document standardized implementation processes for the US market.
- Configure Seez platforms to meet dealership requirements and workflows.
- Coordinate integrations with dealership systems, including DMS, CRM, and inventory management systems.
- Conduct training sessions for dealership staff remotely and on-site.
- Create project plans with milestones, timelines, and responsibilities, and manage multiple concurrent implementations.
- Collaborate with technical teams to troubleshoot and resolve integration issues.
- Document technical requirements and configurations, and develop training materials for US dealership operations.
- Share status updates, implementation best practices, and insights into the US automotive scene with stakeholders.
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