Head of Product / VP of Product
New
R
ReignEcommerce software
Remote (U.S.)Full-TimeVp
Salary not disclosed
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Job Details
- Experience
- You have thrived in fast, resource-constrained, high-intensity environments in the last 5 years, at a company that already builds with agents or on your own.
- Required Skills
- A/B testing
Requirements
- Have been the #1 or #2 product leader at a growth-stage company.
- Have owned a product surface where conversion, latency, and reliability had direct economic consequences for customers.
- Have taken a product from behind a competitor to ahead on a measurable metric and be able to show the before and after.
- Build with agents every day and be able to describe and show recent agent-built work shipped to production.
- Have shipped AI into production and have opinions on determinism, evaluations, and building reliably on non-deterministic layers.
- Be able to read PRs and follow technical discussions such as gateway migrations, database locking, and architecture.
- Have personally carried relationships with major customers and vendors and communicated product or market insights in writing.
- Thrive in fast, resource-constrained, high-intensity environments; the posting specifies this experience within the last five years.
- Ecommerce, direct response, or high-risk payments experience is a plus.
- Experience building checkout, subscription billing, or payments products for merchants is a plus.
- Experience shipping a production AI agent or LLM-powered customer feature with evals and traces is a plus.
Responsibilities
- Write the three-year product strategy with the CEO and CTO, including product bets, market entry, and build, buy, or partner decisions.
- Own and sequence the two-quarter roadmap and twelve-month plan, with an ROI case, rationale, trade-offs, and dates for each item.
- Maintain direct relationships with top merchants, join their calls, understand their funnels and complaints, and turn recurring pain points into shipped fixes.
- Own relationships with processors, payment methods, platforms, and AI vendors, and make build, buy, or partner decisions.
- Track competitors and product metrics, benchmark performance, and write response memos when competitors or major platforms ship material changes.
- Prototype and ship product fixes, internal tools, and features through the company's AI SDLC.
- Set quality and rollout standards for storefronts, checkout, payments, the merchant OS, and Reign AI.
- Hire, coach, and set standards for PMs, including providing detailed feedback on specs, prototypes, and PRs.
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