Senior Business Applications Engineer
New
H
Horizon3Cybersecurity software
US, RemoteFull-TimeSenior
SalaryBase salary range: $150,000 - $200,000 annually. Additional compensation: All full-time roles are eligible for an equity package in the form of stock options.
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Job Details
- Experience
- 5+ years of experience in IT, business systems engineering, integration, or automation engineering; 3+ years of experience building and supporting production integrations or automations
- Required Skills
- AWSJiraRESTful APIsConfluence
Requirements
- Demonstrated experience owning solutions from requirements gathering through production support and leading complex projects with little to no supervision.
- Hands-on experience building and maintaining integrations on an iPaaS platform; Workato is strongly preferred.
- Experience with integration error handling, monitoring, and secure credential handling.
- Working knowledge of APIs, webhooks, data models, REST, and event-driven integration patterns.
- Ability to write custom code or scripts when an iPaaS platform cannot meet requirements.
- Hands-on experience engineering workflows, custom fields, and automations in Jira, Jira Service Management, and Confluence, or comparable platforms.
- Experience gathering requirements from non-technical teams and producing design documents and testable acceptance criteria.
- Understanding of RBAC, least-privilege access, service account practices, and data privacy for integrations and automations.
- Experience mentoring junior engineers or administrators through design guidance and work review.
- Ability to explain design decisions and tradeoffs clearly in writing to technical and non-technical audiences.
- Bachelor’s degree in Information Systems, Computer Science, Business, or a related field, or equivalent practical experience.
- 5+ years of experience in IT, business systems engineering, integration, or automation engineering.
- 3+ years of experience building and supporting production integrations or automations.
- Experience supporting a distributed or remote-first workforce.
- Experience with scripting or programming languages such as Python, JavaScript, or Ruby, and cloud services such as AWS Lambda, API Gateway, and EventBridge, or similar.
Responsibilities
- Lead stakeholder discovery and process walkthroughs to define problems, affected users, and success measures.
- Translate pain points into scoped problem statements and recommend appropriate native, Workato, or custom automation solutions.
- Design solutions using human-centered, API-first, event-driven, and secure-by-design principles, and document architecture decisions.
- Own solutions through design, build, test, release, monitoring, support, and retirement.
- Build and maintain Workato recipes and connectors with resilient error handling, monitoring, and auditable data flows.
- Build custom automation tooling and AWS middleware when native features and Workato do not meet requirements.
- Design and evolve workflows, custom fields, automations, and service management configurations in Jira, JSM, and Confluence.
- Govern the Workato citizen development platform with frameworks, templates, reusable connectors, service accounts, sandboxes, and automation reviews.
- Enforce least-privilege access and partner with Security and IT Engineering on access controls.
- Serve as a technical escalation point for IT Admins and AI Admins, review their work, and mentor them.
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