Quality Engineer
New
N
NortalMarketing technology
Location: Latin America, Availability to work during US Eastern business hoursFull-Time
Salary not disclosed
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Job Details
- Languages
- Clear written and spoken English
- Required Skills
- SQLRegression testing
Requirements
- Hands-on experience testing marketing journeys or campaigns using enterprise platforms such as Adobe Journey Optimizer (AJO), Adobe Campaign, Unica, or Salesforce Marketing Cloud.
- Experience designing and executing test plans, test cases, and regression suites for event-driven, multi-step customer journeys.
- Strong understanding of functional testing, regression testing, and defect lifecycle management.
- Practical experience using SQL to validate data and compare counts across different systems.
- Ability to investigate discrepancies in customer data, audience counts, journey triggers, and campaign execution results.
- Ability to write clear defect reports with reproduction steps, expected versus actual behavior, and supporting evidence.
- Ability to collaborate with technical teams, journey builders, and business stakeholders to resolve defects.
- Clear written and spoken English, including communicating testing results, risks, and technical issues to US-based stakeholders.
- Availability to work during US Eastern business hours and participate in daily stand-ups.
- Nice to have: experience with Adobe Experience Platform (AEP) or Adobe Real-Time CDP (RT-CDP).
- Nice to have: experience with Snowflake or another cloud data warehouse, automated tests for marketing platforms and customer journeys, or Workfront or similar work management tools.
Responsibilities
- Design test plans, scenarios, and cases for multi-step, event-driven customer journeys and marketing campaigns.
- Execute functional, integration, and regression testing across Adobe Journey Optimizer, Campaign Orchestration, and related marketing platforms.
- Validate journey triggers, audience eligibility, decision logic, personalization rules, content delivery, and customer paths.
- Develop and maintain regression test suites for existing journeys and campaign templates.
- Use SQL to investigate data discrepancies and compare audience, profile, and campaign counts across systems.
- Verify data accuracy, consistency, and completeness across systems.
- Document defects with reproduction steps, expected and actual results, supporting evidence, and business impact; track them through resolution and retest fixes.
- Collaborate with journey builders, campaign specialists, data operations teams, and business stakeholders to investigate issues and validate corrective actions.
- Communicate testing progress, blockers, risks, and outstanding defects, and support testing sign-off.
- Identify opportunities to improve test coverage, regression processes, quality standards, and testing efficiency.
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