Mid-Level Systems Support Engineer (C#/.NET)

New

ThoughtworksTechnology consulting

Remote work model based anywhere in BrazilFull-TimeMiddle

Salary not disclosed

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Job Details

Have experience with C# and .NET 8.0 or previous .NET Core frameworks.
Understand cloud platforms such as AWS, Azure, or GCP.
Have experience with scripting languages such as Python or PowerShell.
Have good knowledge of writing SQL queries and working with relational databases; Microsoft SQL Server is preferred.
Have experience with relational or non-relational databases.
Have experience with CI/CD tools such as Jenkins or Azure Pipelines.
Have exposure to application monitoring tools such as DataDog, Prometheus, or Grafana.
Understand debugging tools and troubleshooting code issues.
Be comfortable with Agile methods such as Scrum and/or Kanban.
Ensure bug fixes and enhancements to existing code are high-quality and well-tested.
Be proficient in English and able to confidently hold Q&A discussions with senior stakeholders.
Be willing to participate in a rotation- and need-based 24x7 team and support a 24/7 on-call rotation.

Work with incident management processes and tools.
Navigate complex application systems to debug business-impacting issues.
Follow standards and best practices to improve operational efficiency, system stability, and availability.
Use continuous delivery practices to evolve, support, and deliver software.
Use logging techniques for alerting, monitoring, and identifying incident root causes.
Derive reports and key performance indicators, and set up alerting and monitoring mechanisms.
Apply technology thinking from the Technology Radar to solve client problems.

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