System & Network Engineer (Level II)
P
Prime System SolutionsIT infrastructure
Quezon City, Metro Manila, Philippines. Metro Manila, Philippines. Central Visayas, Philippines. Central Luzon, Philippines. Calabarzon, PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3-4 years of experience as a System and Network Administrator; 3-4 years of experience in a helpdesk or technical support role
- Required Skills
- Microsoft Azure
Requirements
- Have 3–4 years of experience as a System and Network Administrator.
- Have a proven track record installing, configuring, maintaining, and troubleshooting network and data center technologies.
- Have 3–4 years of experience in a helpdesk or technical support role.
- Have experience providing frontline support and resolving issues through ticketing systems.
- Hold a relevant Microsoft, Cisco, or VMware certification, such as MCSA, CCNA, or VCP.
- Have hands-on experience with Microsoft 365, Active Directory, and Azure.
- Have experience with firewall technologies and virtualization platforms such as VMware.
- Have experience with remote access tools, monitoring platforms, and ticketing systems.
Responsibilities
- Administer and maintain client network infrastructures, including routers, switches, firewalls, and wireless technologies.
- Manage on-premises and cloud server environments using Windows Server and virtualization technologies.
- Support Microsoft 365, Active Directory, and Azure environments, including user management and group policies.
- Implement and maintain firewalls and VPN solutions for secure remote access and data protection.
- Monitor and manage security protocols, perform security assessments and vulnerability scans, and handle patch management.
- Work with clients to develop and implement disaster recovery and business continuity plans.
- Provide Level 1 and Level 2 technical support and troubleshoot system, network, and application issues.
- Administer VMware environments and support client needs for Azure cloud services.
- Use ticketing systems to track and resolve requests and document configurations, troubleshooting, and solutions.
- Monitor system and network performance and report on performance, uptime, and security incidents.
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