Sr. Director, Revenue Operations
Job Details
- Experience
- 12+ years of experience in Revenue Operations or Sales Operations
Requirements
- 12+ years of experience in Revenue Operations or Sales Operations.
- Direct people-management experience is an advantage.
- Experience leading Americas Operations or an equivalent regional or segment Revenue Operations function within a high-growth SaaS organization.
- Deep understanding of enterprise sales models, multi-channel distribution strategies, and complex financial modeling.
- Ability to influence senior executives, including SVP- and EVP-level stakeholders, and partner with Sales leadership through growth or organizational change.
- Expert-level knowledge of Revenue Operations technology, including Salesforce (SFDC) and forecasting or conversation-intelligence platforms such as Clari and Gong.
- Ability to use Revenue Operations tools to drive changes in sales behavior.
- Strong analytical judgment and ability to translate complex data into recommendations, business insights, and reliable forecasts.
- Ability to work across strategic planning, hands-on deal execution, and operational systems troubleshooting.
- Bachelor's degree in a business or technology-related discipline; an MBA or equivalent executive experience is preferred.
Responsibilities
- Partner with Americas Sales leadership to shape regional sales strategy, maintain business predictability, and establish the operating plan for financial targets.
- Own the Americas Annual Operating Plan, including go-to-market structures, territory design, headcount optimization, booking targets, and regional pricing and discounting strategies.
- Lead regional forecasting and provide executive insights into pipeline health, forecast risks, mitigation strategies, and business performance.
- Recruit, mentor, and manage a high-performing Revenue Operations team.
- Establish operational governance through quarterly business reviews, weekly forecasts, and pipeline inspections; define KPIs and align leaders on corrective actions.
- Identify operational bottlenecks and implement performance-improvement initiatives with Sales leadership.
- Represent the Americas in the global Revenue Operations organization and ensure regional needs inform global systems, processes, and roadmaps.
- Drive adoption of AI tools across Sales for forecasting, pipeline analysis, sales management, representative productivity, and territory planning.