Bilingual Administrative Assistant & Patient Engagement Coordinator

New
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Staffing for DoctorsMedical wellness
Nicaragua. Honduras. Ecuador. El Salvador. Guatemala. Colombia, Monday through Friday, 8am-5pm, CSTContract
SalaryAt least 6 USD per hour
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Job Details

Languages
Excellent spoken and written English
Required Skills
EHRHIPAAData entry

Requirements

  • Have medical administrative or virtual medical assistant experience at a U.S.-based practice.
  • Be familiar with insurance verification, eligibility checks, patient registration, and practice management or EHR systems.
  • Have experience with Tebra and Mindbody, or comparable systems such as Kareo or eClinicalWorks.
  • Have excellent spoken and written English and a professional, warm phone demeanor for outbound calls.
  • Have strong data entry skills and high attention to detail.
  • Be able to work independently.
  • Have working knowledge of HIPAA rules and standard U.S. patient privacy guidelines.

Responsibilities

  • Collect insurance details and process patient intake and registration.
  • Verify patient eligibility and benefits.
  • Enter and update administrative data in Tebra.
  • Support cash-pay workflows and document tracking in Avexcia.
  • Upload medical records and track missing documentation.
  • Support the billing team during the insurance rollout.
  • Call existing and prospective patients and follow up on incomplete registrations and unconfirmed appointments.
  • Record patient interactions in the PM system and direct clinical questions to medical providers.
  • Answer inbound calls using Ooma and manage appointments in Mindbody/Legacy.
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At least 6 USD per hour
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