Bilingual Administrative Assistant & Patient Engagement Coordinator
New
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Staffing for DoctorsMedical wellness
Nicaragua. Honduras. Ecuador. El Salvador. Guatemala. Colombia, Monday through Friday, 8am-5pm, CSTContract
SalaryAt least 6 USD per hour
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Job Details
- Languages
- Excellent spoken and written English
- Required Skills
- EHRHIPAAData entry
Requirements
- Have medical administrative or virtual medical assistant experience at a U.S.-based practice.
- Be familiar with insurance verification, eligibility checks, patient registration, and practice management or EHR systems.
- Have experience with Tebra and Mindbody, or comparable systems such as Kareo or eClinicalWorks.
- Have excellent spoken and written English and a professional, warm phone demeanor for outbound calls.
- Have strong data entry skills and high attention to detail.
- Be able to work independently.
- Have working knowledge of HIPAA rules and standard U.S. patient privacy guidelines.
Responsibilities
- Collect insurance details and process patient intake and registration.
- Verify patient eligibility and benefits.
- Enter and update administrative data in Tebra.
- Support cash-pay workflows and document tracking in Avexcia.
- Upload medical records and track missing documentation.
- Support the billing team during the insurance rollout.
- Call existing and prospective patients and follow up on incomplete registrations and unconfirmed appointments.
- Record patient interactions in the PM system and direct clinical questions to medical providers.
- Answer inbound calls using Ooma and manage appointments in Mindbody/Legacy.
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