E-commerce Business Administration Assistant
New
W
WingE-commerce
Remote — South Africa-based talent only, Must be available to work UK business hours; 9:00 AM–6:00 PM BSTFull-Time
Salary600 - 650 USD per month
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Job Details
- Languages
- Excellent written and verbal English communication skills
- Required Skills
- ShopifyMicrosoft OfficeCustomer serviceGoogle WorkspaceSlackCRM
Requirements
- Must be based in South Africa.
- Must be available to work UK business hours, 9:00 AM–6:00 PM BST.
- Have Shopify experience or familiarity with similar sales or wholesale systems.
- Demonstrate strong commercial awareness and business acumen.
- Have strong technological proficiency across multiple platforms and tools.
- Have problem-solving skills and the ability to work independently.
- Demonstrate a proactive mindset and the ability to anticipate business needs.
- Have excellent written and verbal English communication skills.
- Have strong organizational and administrative skills.
- Provide a USB headset with noise cancellation, a working webcam, and a computer with at least a 1.8 GHz processor and 4 GB RAM.
- Provide a primary internet connection of at least 25 Mbps cable and a backup internet connection of at least 10 Mbps.
- E-commerce industry experience is preferred; experience supporting UK-based companies and executive assistant or business operations experience are advantages.
Responsibilities
- Handle day-to-day business administration tasks supporting e-commerce operations.
- Manage Shopify product listings, order processing, inventory, and customer data.
- Manage customer service inboxes and respond to high volumes of email.
- Provide sales support through Shopify management, CRM and pipeline assistance, and lead research.
- Follow up on invoices and verify payments through Shopify.
- Handle sales administration tasks, including backorders and invoicing.
- Identify business needs and operational issues, and take initiative to support daily operations and develop solutions.
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