Key Account Manager, DACH

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LearnlightEdTech
Source API remote eligibility restrictions: GermanyFull-TimeManager
Salary not disclosed
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Job Details

Languages
Fluent English; German language skills are a plus
Experience
5+ years of experience in B2B sales or key account management
Required Skills
NegotiationAccount Management

Requirements

  • Bring 5+ years of experience in B2B sales or key account management.
  • Demonstrate a track record of achieving sales targets and growing existing client accounts.
  • Have consultative selling, negotiation, and closing skills.
  • Have experience with upselling, cross-selling, and contract renewals.
  • Build long-term partnerships with international clients and senior decision-makers.
  • Have experience with strategic account planning and structured sales methodologies such as MEDDICC.
  • Be able to qualify opportunities and navigate complex sales processes.
  • Have strong organizational and analytical skills.
  • Be proficient with CRM systems, sales pipeline management, revenue forecasting, and sales reporting.
  • Be fluent in English; German language skills are a plus.

Responsibilities

  • Achieve sales targets and grow existing client accounts through upselling and cross-selling communication skills programs.
  • Develop and execute strategic account plans to identify opportunities, increase client spend, and maximize long-term account value.
  • Build relationships with decision makers and stakeholders across departments, subsidiaries, and international teams.
  • Manage contract renewals and negotiations to demonstrate value, strengthen client loyalty, and secure long-term partnerships.
  • Manage the sales pipeline and revenue forecasts, maintain accurate CRM records, and provide timely sales reports.
  • Collaborate with Client Success, Marketing, Sales Operations, and Product teams to support program adoption, client satisfaction, and account growth.
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