Account Lead
New
T
ThreespotDigital agency
This is a remote position. Applicants must be located in one of the following states, or the District of Columbia, at the time of hire: Colorado, District of Columbia, Illinois, Kansas, Maine, Maryland, Michigan, New York, North Carolina, Pennsylvania, Texas, Vermont, and Virginia.Full-TimeLead
Salary$87K-115K depending on experience
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Job Details
- Experience
- 6+ years in a digital project management, producer, or account director role
- Required Skills
- Business DevelopmentDrupalWordPressBudget managementAccount ManagementRisk Management
Requirements
- Have 6+ years in a digital project management, producer, or account director role, producing and/or creating strategic digital solutions.
- Bring strong knowledge of client service, the creative process, and web development technologies.
- Show a track record of expanding scope or revenue on existing client accounts, with specific examples.
- Have experience working in a digital or creative agency.
- Have experience working with development teams on CMS implementation, requirements definition, and other technical interactions.
- Be familiar with WordPress and Drupal, the agency’s primary platforms.
- Think strategically, keep the bigger picture in view, manage details, and work through ambiguity to find solutions.
- Have excellent verbal, written, and presentation skills.
- Experience with nonprofit, foundation, cultural, or government clients is a plus.
Responsibilities
- Grow assigned accounts by identifying additional work opportunities, pitching ideas, and leading efforts to scope and win work.
- Build and maintain trusting client relationships, including navigating challenging conversations toward solutions.
- Create and manage project plans and budgets for engagements ranging from quick-turnaround projects to multi-year website development projects and creative services retainers.
- Deliver projects on time and on budget while managing multiple concurrent projects across several accounts.
- Contribute to business-development proposals by scoping, scheduling, budgeting, gathering estimates, and recommending project approaches.
- Lead cross-functional teams that include Creative Directors, Strategists, User Experience specialists, Designers, and Developers.
- Identify and communicate risks to project scope, timeline, and budget, and work with clients to address them.
- Facilitate collaborative discussions, contribute ideas, and help teammates solve problems.
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