Payment Operations Specialist International
New
J
JobgetherPayment operations
Work remotely from anywhere in Europe, with the option of a hybrid arrangement in Lausanne., Remote work from a different time zone for up to one month.Full-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Fluent French is mandatory. English proficiency at B2 level or above is required.
- Experience
- At least 5 years of professional experience in the payments industry
- Required Skills
- Account Management
Requirements
- At least 5 years of professional experience in the payments industry.
- Hands-on experience managing PSP accounts and day-to-day payment operations in a commercial environment.
- Experience implementing and customizing payment solutions with technical teams, including requirements gathering, functional specifications, testing, and production deployment.
- Strong knowledge of PayPal, Apple Pay, Google Pay, international PSPs, acquiring partners, and local payment methods.
- Technical understanding of payment flows and ability to read logs, inspect API calls, and investigate transaction issues.
- Ability to work with dashboards, payment performance metrics, conversion data, and test results to make recommendations.
- Strong commercial awareness and experience challenging pricing structures, negotiating fees, or identifying savings opportunities.
- Fluent French is mandatory.
- English proficiency at B2 level or above is required.
Responsibilities
- Manage daily payment operations, including PSP accounts, configurations, routing, and subscription billing.
- Investigate operational incidents using logs, transaction data, and API calls, and drive issues to resolution.
- Manage payment methods and develop market-specific roadmaps using transaction success, conversion, and cost data.
- Evaluate international PSPs and acquiring partners, support partner selection, and manage day-to-day relationships.
- Define requirements, functional specifications, and processes for payment solutions, coordinating testing and deployment with Technology and Product teams.
- Establish procedures for opening merchant accounts and launching payment capabilities in new markets.
- Analyze payment performance and implement improvements to checkout, authorization rates, transaction data, and recurring billing.
- Review and negotiate payment fees, contracts, and service costs.
- Maintain PSP documentation, access records, and operational procedures.
- Collaborate with Risk, Compliance, Data, Product, and Technology teams on payment initiatives.
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