Director, Business Systems
J
JobgetherB2B SaaS
Must be based in Canada and able to work effectively in a remote environment.Full-TimeDirector
SalaryToronto and Vancouver: CAD $177,000–$225,200. Other Canadian locations: CAD $160,900–$204,700. Eligibility for additional bonus compensation and equity, subject to the applicable compensation plan and terms.
Apply NowOpens the employer's application page
Job Details
- Experience
- At least 12 years of experience in business systems, revenue operations systems, finance systems, or a related field, including at least 4 years of team leadership experience.
- Required Skills
- SalesforceNetSuite
Requirements
- At least 12 years of experience in business systems, revenue operations systems, finance systems, or a related field.
- At least 4 years of team leadership experience.
- Extensive hands-on experience with Salesforce, particularly CPQ or Revenue Cloud, and a subscription billing platform such as Zuora.
- Working knowledge of NetSuite or a comparable ERP platform.
- Strong understanding of quote-to-cash and order-to-revenue processes in a B2B SaaS environment, including subscription, usage-based, or hybrid pricing models.
- Experience leading complex systems implementations, billing transformations, migrations, integrations, and architecture redesigns from requirements through rollout.
- Experience managing change and release processes, including environment management, testing, deployment planning, and release governance.
- Ability to establish data governance and data quality standards across CRM, billing, and ERP systems.
- Experience building systems-team workflows, including intake, sprint planning, backlog prioritization, and roadmap management.
- Experience managing vendors, contractors, and implementation partners, including budgets, statements of work, and renewals.
- Familiarity with ASC 606 revenue recognition principles and SOX IT general controls as they apply to financial systems.
- Must be based in Canada and able to work effectively in a remote environment.
Responsibilities
- Lead the strategy, architecture, and roadmap for business systems supporting revenue operations, go-to-market activities, billing, and financial processes.
- Oversee Salesforce Sales Cloud and Revenue Cloud, Continuous, Zuora, NetSuite, Gainsight, HubSpot, and other revenue operations tools.
- Automate and optimize quote-to-cash workflows for sales-led and self-service purchases.
- Build scalable systems architecture for new products, campaigns, pricing structures, and geographic markets.
- Partner with Finance, Sales, Marketing, Operations, Product, Accounts Receivable, FP&A, Deal Desk, and Data Analytics teams.
- Lead and develop the systems team, establishing intake, backlog management, prioritization, and delivery practices.
- Document business processes, system architecture, dependencies, and edge cases; identify risks and prioritize improvements.
- Establish data governance, data quality, systems controls, and release management across CRM, billing, and ERP platforms.
- Oversee systems implementations, integrations, migrations, and re-architectures through testing, deployment, and adoption.
- Manage systems vendors, contractors, implementation partners, budgets, statements of work, and contract renewals.
View Full Description & ApplyYou'll be redirected to the employer's site
