Senior Account Manager
New
C
Consumer EdgeConsumer data analytics
Source API remote eligibility restrictions: United States. Consumer Edge is currently hiring employees who reside in the following states or in Washington, DC: CA, CO, CT, FL, ID, IL, LA, MA, MD, NC, NJ, NY, PA, RI, SC, TN, TX, UT, VA, WA, WI., Working standard East Coast hours.Full-TimeSenior
SalaryAnnual base salary for this role is $140,000–$150,000 based on experience, plus commissions, 401(k) match, and subsidized health benefits.
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Job Details
- Experience
- 6+ years in account management or client-facing roles at a data, SaaS, or research company.
- Required Skills
- SalesforceMicrosoft ExcelPowerPointAccount Management
Requirements
- Have 6+ years in account management or client-facing roles at a data, SaaS, or research company.
- Bring experience with CPG, grocery, retail, or restaurant clients; Commerce Media experience is a plus.
- Demonstrate a track record of growing accounts, not just retaining them.
- Have carried an expansion or upsell target.
- Be comfortable selling to and negotiating with senior stakeholders at VP level and above in large organizations.
- Have working knowledge of Excel, PowerPoint, and Salesforce.
- Apply strong analytical judgment to category or share data to identify the story and potential pitch.
- Have strong written and verbal communication skills and listen carefully to clients.
- Work independently to identify and pursue account expansion opportunities.
Responsibilities
- Manage the full lifecycle of CPG, grocery, retail, and restaurant accounts, with accountability for net revenue retention across renewals, upsells, and cross-sells.
- Build and execute expansion plans for each account by mapping new buyers, identifying underused product lines, and pitching them proactively.
- Serve as the senior point of contact for key accounts and develop relationships with executives beyond the original buyer.
- Run contract negotiations and renewal conversations, identifying opportunities to expand scope.
- Track the product roadmap and translate new capabilities into specific client pitches.
- Keep CRM and account records accurate.
- Partner with Product, Marketing, Ops, and Customer Success to resolve client problems and use those wins to support account expansion.
- Share client and market intelligence with Account Management leadership and Product.
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