AI & Automation Operations Manager
C
Changing Lives ProductionsAI automation operations
Source API remote eligibility restrictions: Philippines, Specific hours and timezone overlap will be discussed during the interview.ContractManager
Salary12 - 15 USD per hour
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Job Details
- Required Skills
- Google WorkspaceSlackNotion
Requirements
- Think in systems and processes, with a focus on simplifying, streamlining, or automating work.
- Have hands-on experience building workflows with AI platforms such as ChatGPT or similar, AI agents, and automation platforms such as Zapier, Make, or n8n.
- Have working knowledge of Slack, Google Workspace, Airtable, Notion, and project-management platforms such as Asana, monday.com, or ClickUp.
- Have experience turning informal or inconsistent ways of working into documented SOPs and processes teams follow.
- Demonstrate attention to detail, organization, follow-through, and the ability to document processes and consider edge cases.
- Work independently, take initiative, and hold people accountable to agreed-upon processes.
- Communicate clearly and concisely and balance speed with accuracy.
- Be aware of AI cost management, security, privacy, and access controls.
- APIs, webhooks, and spreadsheet automation are a plus.
Responsibilities
- Identify repetitive or inefficient administrative work and determine where AI, automation, or process design can improve it.
- Build automated workflows across administrative systems and tools.
- Create reminders, triggers, alerts, escalation systems, and automated recurring reports and updates.
- Use AI to research, summarize, organize, draft, and analyze, and develop reusable prompts, templates, and workflows.
- Audit recurring administrative responsibilities and identify where tasks, information, or follow-ups fall through the cracks.
- Build and maintain SOPs, checklists, workflows, and operating procedures with ownership, deadlines, escalation paths, and quality control.
- Keep recurring administrative processes and reviews running reliably over time.
- Track open tasks and follow-ups, escalate when needed, and improve processes to address recurring bottlenecks.
- Partner with the Admin Manager on process-improvement projects from problem identification through implementation and follow-through.
- Evaluate AI tools, train team members, and identify administrative work to simplify, automate, or eliminate.
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